Viking · Ice Maker Repair

Professional Viking Ice Maker Service

Viking appliances are precision systems. Expert service matching the engineering. OEM parts always. Manufacturer-grade components.

Takes 30 seconds · No obligation estimate
Licensed & Trained
OEM Parts Only
Same-Day Available
Licensed & Trained OEM Parts Only Greater Seattle Area
Specialized Knowledge of Premium Appliance Engineering
Genuine OEM Parts — Never Substituted
Factory-Trained for Exacting Manufacturer Standards
Control board recalibration for legacy models

Scheduling service visits in Greater Seattle — contact us to confirm the next available slot.

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Ice Maker Repairs We Perform

After diagnosis identifies the failing component, the repair path usually involves one of the following. Every repair uses OEM parts — no aftermarket substitutes.

Ice maker repair

Regarding Viking Ice Maker repair service in Greater Seattle: This is one of the more common ice maker repairs we complete in the area using OEM parts.

Water valve replacement

Regarding Viking Ice Maker repair service in Greater Seattle: This repair is performed after diagnosis confirms the specific component that failed. We use OEM parts — no aftermarket substitutes.

Inlet valve replacement

Regarding Viking Ice Maker repair service in Greater Seattle: This is one of the more common ice maker repairs we complete in the area using OEM parts.

Fan motor replacement

Regarding Viking Ice Maker repair service in Greater Seattle: This is one of the more common ice maker repairs we complete in the area using OEM parts.

Door seal replacement

Regarding Viking Ice Maker repair service in Greater Seattle: We don't recommend this repair until diagnosis confirms it's what's actually needed. No guesswork, no unnecessary part replacement.

Thermostat replacement

Regarding Viking Ice Maker repair service in Greater Seattle: This is one of the more common ice maker repairs we complete in the area using OEM parts.

Control board repair

Regarding Viking Ice Maker repair service in Greater Seattle: Control board repair follows a structured diagnostic that identifies the root cause first. Work only begins after you've approved the quote.

Freon leak repair

Regarding Viking Ice Maker repair service in Greater Seattle: This repair is performed after diagnosis confirms the specific component that failed. We use OEM parts — no aftermarket substitutes.

Freon recharge

Regarding Viking Ice Maker repair service in Greater Seattle: For Viking ice maker systems, this service path is performed according to manufacturer specifications.

Common Ice Maker Issues in Greater Seattle

Our technicians are trained to identify and fix these common failure modes using professional diagnostic equipment.

Ice maker not working

Regarding Viking Ice Maker repair in Greater Seattle: Proper diagnosis is required to confirm whether the fault in your ice maker is electrical, related to a control board issue, or tied to water inlet valve function, fill tube condition, ice mold thermostat, and ejector mechanism.

not working
Not making ice

Regarding Viking Ice Maker repair in Greater Seattle: Proper diagnosis is required to confirm whether the fault in your ice maker is mechanical, related to a failed sensor, or tied to water inlet valve function, fill tube condition, ice mold thermostat, and ejector mechanism.

poor ice production
Not dispensing ice

Regarding Viking Ice Maker repair in Greater Seattle: Proper diagnosis is required to confirm whether the fault in your ice maker is electrical, related to a control board issue, or tied to water inlet valve function, fill tube condition, ice mold thermostat, and ejector mechanism.

Leaking water

Regarding Viking Ice Maker repair in Greater Seattle: Proper diagnosis is required to confirm whether the fault in your ice maker is mechanical, related to a failed sensor, or tied to water inlet valve function, fill tube condition, ice mold thermostat, and ejector mechanism.

leaking water
Ice buildup

Regarding Viking Ice Maker repair in Greater Seattle: Proper diagnosis is required to confirm whether the fault in your ice maker is mechanical, related to a failed sensor, or tied to water inlet valve function, fill tube condition, ice mold thermostat, and ejector mechanism.

ice buildups
Making unusual noise

Regarding Viking Ice Maker repair in Greater Seattle: Proper diagnosis is required to confirm whether the fault in your ice maker is electrical, related to a control board issue, or tied to water inlet valve function, fill tube condition, ice mold thermostat, and ejector mechanism.

grinding noise
Showing error messages

Regarding Viking Ice Maker repair in Greater Seattle: Proper diagnosis is required to confirm whether the fault in your ice maker is mechanical, related to a failed sensor, or tied to water inlet valve function, fill tube condition, ice mold thermostat, and ejector mechanism.

error messages
Temperature fluctuations

Regarding Viking Ice Maker repair in Greater Seattle: Proper diagnosis is required to confirm whether the fault in your ice maker is electrical, related to a control board issue, or tied to water inlet valve function, fill tube condition, ice mold thermostat, and ejector mechanism.

Maintenance service

Regarding Viking Ice Maker repair in Greater Seattle: Proper diagnosis is required to confirm whether the fault in your ice maker is mechanical, related to a failed sensor, or tied to water inlet valve function, fill tube condition, ice mold thermostat, and ejector mechanism.

annual maintenance

Serviced Viking Models

Professional repair diagnostics and replacement parts are available for the following Viking units:

VUIM515 Professional 5 Series

15-inch undercounter clear ice maker producing crescent-shaped ice cubes. Designed for built-in undercounter installation with a stainless steel door panel. Produces approximately 50 lbs of ice per day and stores up to 25 lbs in the insulated bin.

Production: 2010 – Present Status: current
Key Features:
  • Clear crescent ice production
  • Stainless steel door panel
  • Built-in installation design
FRIM515 Designer Series

Older-generation 15-inch undercounter ice maker from Viking's Designer Series lineup. Produces crescent-shaped ice with a stainless steel door front and straightforward electronic controls. Predecessor to the VUIM515.

Production: 2005 – 2015 Status: discontinued
Key Features:
  • Crescent ice production
  • Stainless steel door panel
  • Built-in undercounter design
VUPD515WSS Professional 5 Series

15-inch undercounter ice and water dispenser combining ice production with a water dispensing function in a single undercounter unit. Features a stainless steel door and electronic touch controls. Designed for built-in installation under a counter or in an island.

Production: 2014 – Present Status: current
Key Features:
  • Combined ice and water dispensing
  • Crescent ice production
  • Stainless steel door panel

Viking Error Codes Directory

Common diagnostic codes for Viking ice maker systems. If your display shows any of these codes, our technicians can resolve the underlying fault:

WARNING!!!
If you are not sure or do not know what you are doing, you must contact a specialist! Attempting self-repair can lead to safety hazards or further damage to your appliance.
Code Description & Meaning Possible Cause Recommended Solution
F11 Meaning: Ice maker fault General ice maker system fault — may indicate harvest motor failure, stuck ice maker arm, sensor fault, or water fill issue Inspect ice maker module for obstructions. Check water supply pressure (minimum 20 PSI required). Test harvest motor operation. Reset ice maker by toggling the power switch. Replace ice maker module if fault persists after checks.
F8 Meaning: Main control board fault Control board internal failure affecting ice maker operation Power cycle the unit. If fault persists, replace the main control board.
PF Meaning: Power failure indicator Power interruption detected during operation Normal after power outage. Allow ice maker to complete a full cycle before evaluating ice production.

How Our Service Works

We believe in honest, transparent refrigeration repair. Here is what you can expect when you choose FridgeRepair.pro.

Flat-Rate Service Call

Every repair begins with a professional on-site diagnostic visit for $149. Our technician will identify the exact cause and provide a firm quote before any work starts.

  • Fee Credited: If you proceed with the repair, your $149 service call fee is credited toward the total cost of the job.
  • No Hidden Fees: The price we quote after diagnosis is the price you pay. No surprises.
  • Honest Assessment: If a repair isn't cost-effective due to parts availability or unit age, we'll tell you upfront.
  • Professional Quote: Total repair cost is repair complexity plus required OEM parts.

Service Warranty

We stand behind our work. Your repair is protected by our comprehensive service guarantee to give you peace of mind.

  • Labor Warranty: All repair work is covered for a specific period against defects in workmanship.
  • Parts Warranty: OEM parts come with their own manufacturer warranty, typically ranging from 90 days to 1 year.
  • Fast Follow-up: If the issue persists, we prioritize your return visit to resolve it immediately.

OEM Parts Only Policy

We never use aftermarket or "generic" parts that can compromise your appliance's performance or safety.

  • Perfect Fit: OEM parts are designed specifically for your model's engineering.
  • Long-Term Reliability: Genuine components last longer and prevent secondary failures.
  • Safety First: Original parts maintain the safety ratings and certifications of your appliance.

What to Expect

1
Arrival: Technician arrives within your 2-hour window and protects your flooring/surfaces.
2
Diagnosis: Full system inspection to identify the exact cause of the failure.
3
Quote: You receive a firm price for parts and labor. No work starts without approval.
4
Repair: Most jobs are completed in the same visit using stocked OEM parts.

Schedule an on-site Viking inspection

Questions About Viking Ice maker Service

Do you use genuine Viking OEM parts for all repairs?
Always. We source genuine Viking OEM parts through authorized distributors. OEM parts maintain your unit's safety certifications and designed performance specifications. We won't substitute with generic components.
Can you service my Viking ice maker after the manufacturer warranty has expired?
Yes. We are an independent out-of-warranty specialist — warranty status doesn't affect our ability to service your unit. We provide the same quality of service and use the same OEM parts regardless of warranty status. Contact us when manufacturer coverage no longer applies.
My Viking ice maker stopped producing ice completely. Where should I start?
The most common culprits are an overdue water filter, a frozen fill tube, or a failed ice maker control board. Check that the ice maker arm is in the down position first — it's an easy-to-overlook cause. If basic checks don't resolve it, a diagnostic visit will pinpoint the failed component.
The ice from my Viking ice maker has an unusual taste or smell.
Off-tasting ice is most often caused by an overdue water filter or biofilm accumulation in the water lines. We recommend replacing Viking water filters every 6 months as a baseline. If the ice maker module itself has developed contamination, cleaning or replacement may be needed.
What are your service hours for Ice maker repair in Greater Seattle?
Appointments in Greater Seattle are available every day of the week from 8 AM to 8 PM. Call to confirm current availability.

Licensed & Trained. OEM Parts. Honest Pricing.

Transparent quote before we touch anything. No hidden fees. Mon – Sun: 8:00 AM – 8:00 PM.

Technician will confirm arrival time · Takes 30 seconds