True Residential · Ice Maker Repair

Professional True Residential Ice Maker Service

True Residential appliances are precision systems. Trained technicians in Greater Seattle. Honest diagnostic before any work begins. Zero guesswork.

Takes 30 seconds · No obligation estimate
Licensed & Trained
OEM Parts Only
Same-Day Available
Licensed & Trained OEM Parts Only Greater Seattle Area
Specialized Knowledge of Premium Appliance Engineering
Genuine OEM Parts — Never Substituted
Factory-Trained for Exacting Manufacturer Standards
Detailed Diagnostic Report on Every Visit

Scheduling service visits in Greater Seattle — contact us to confirm the next available slot.

Facing this problem in Greater Seattle?

Ice Maker Repairs We Perform

Common ice maker repairs completed by our technicians — all starting with an accurate on-site diagnostic before any part is ordered or installed.

Ice maker repair

Regarding True Residential Ice Maker repair service in Greater Seattle: We don't recommend this repair until diagnosis confirms it's what's actually needed. No guesswork, no unnecessary part replacement.

Water valve replacement

Regarding True Residential Ice Maker repair service in Greater Seattle: Water valve replacement follows a structured diagnostic that identifies the root cause first. Work only begins after you've approved the quote.

Inlet valve replacement

Regarding True Residential Ice Maker repair service in Greater Seattle: This repair is performed after diagnosis confirms the specific component that failed. We use OEM parts — no aftermarket substitutes.

Fan motor replacement

Regarding True Residential Ice Maker repair service in Greater Seattle: This repair is performed after diagnosis confirms the specific component that failed. We use OEM parts — no aftermarket substitutes.

Door seal replacement

Regarding True Residential Ice Maker repair service in Greater Seattle: We don't recommend this repair until diagnosis confirms it's what's actually needed. No guesswork, no unnecessary part replacement.

Thermostat replacement

Regarding True Residential Ice Maker repair service in Greater Seattle: For True Residential ice maker systems, this service path is performed according to manufacturer specifications.

Control board repair

Regarding True Residential Ice Maker repair service in Greater Seattle: We don't recommend this repair until diagnosis confirms it's what's actually needed. No guesswork, no unnecessary part replacement.

Freon leak repair

Regarding True Residential Ice Maker repair service in Greater Seattle: We don't recommend this repair until diagnosis confirms it's what's actually needed. No guesswork, no unnecessary part replacement.

Freon recharge

Regarding True Residential Ice Maker repair service in Greater Seattle: This is one of the more common ice maker repairs we complete in the area using OEM parts.

Common Ice Maker Issues in Greater Seattle

Our technicians are trained to diagnose and resolve these common failure modes using professional diagnostic equipment.

Ice maker not working

Regarding True Residential Ice Maker repair in Greater Seattle: Proper diagnosis is required to confirm whether the fault in your ice maker is mechanical, related to a failed sensor, or tied to water filtration status, freeze cycle timing, and control module diagnostics.

not working
Not making ice

Regarding True Residential Ice Maker repair in Greater Seattle: Proper diagnosis is required to confirm whether the fault in your ice maker is electrical, related to a control board issue, or tied to water filtration status, freeze cycle timing, and control module diagnostics.

poor ice production
Not dispensing ice

Regarding True Residential Ice Maker repair in Greater Seattle: Proper diagnosis is required to confirm whether the fault in your ice maker is mechanical, related to a failed sensor, or tied to water filtration status, freeze cycle timing, and control module diagnostics.

Leaking water

Regarding True Residential Ice Maker repair in Greater Seattle: Proper diagnosis is required to confirm whether the fault in your ice maker is electrical, related to a control board issue, or tied to water filtration status, freeze cycle timing, and control module diagnostics.

leaking water
Ice buildup

Regarding True Residential Ice Maker repair in Greater Seattle: Proper diagnosis is required to confirm whether the fault in your ice maker is electrical, related to a control board issue, or tied to water filtration status, freeze cycle timing, and control module diagnostics.

ice buildups
Making unusual noise

Regarding True Residential Ice Maker repair in Greater Seattle: Proper diagnosis is required to confirm whether the fault in your ice maker is mechanical, related to a failed sensor, or tied to water filtration status, freeze cycle timing, and control module diagnostics.

grinding noise
Showing error messages

Regarding True Residential Ice Maker repair in Greater Seattle: Proper diagnosis is required to confirm whether the fault in your ice maker is electrical, related to a control board issue, or tied to water filtration status, freeze cycle timing, and control module diagnostics.

error messages
Temperature fluctuations

Regarding True Residential Ice Maker repair in Greater Seattle: Proper diagnosis is required to confirm whether the fault in your ice maker is mechanical, related to a failed sensor, or tied to water filtration status, freeze cycle timing, and control module diagnostics.

Maintenance service

Regarding True Residential Ice Maker repair in Greater Seattle: Proper diagnosis is required to confirm whether the fault in your ice maker is electrical, related to a control board issue, or tied to water filtration status, freeze cycle timing, and control module diagnostics.

annual maintenance

Serviced True Residential Models

Professional repair diagnostics and replacement parts are available for the following True Residential units:

TUIA-15-R-SS-B Clear Ice Machine

15-inch wide undercounter clear ice machine producing up to 50 lbs of crystal-clear ice per day. Uses a unique process where water continuously flows over a freezing plate, producing clear, slow-melting ice cubes. Energy Star certified — the only residential clear ice machine with this certification. 300-series stainless steel interior.

Production: 2019 – Present Status: current
Key Features:
  • Crystal-clear ice production (clear plate-freeze method)
  • Up to 50 lbs/day production
  • Energy Star certified (industry exclusive for this category)

True Residential Error Codes Directory

Common diagnostic codes for True Residential ice maker systems. If your display shows any of these codes, our technicians can resolve the underlying fault:

WARNING!!!
If you are not sure or do not know what you are doing, you must contact a specialist! Attempting self-repair can lead to safety hazards or further damage to your appliance.
Code Description & Meaning Possible Cause Recommended Solution
E1 Meaning: No ice production — evaporator or harvest fault Harvest arm stuck, evaporator plate iced over, or water supply issue Clean scale from harvest mechanism; verify water supply; descale unit per manual
E2 Meaning: Temperature probe failure Thermistor malfunction Replace temperature probe
E3 Meaning: Water supply fault No water supply, low pressure, or clogged filter Verify water supply is connected; check for kinked line; replace filter

How Our Service Works

We believe in honest, transparent refrigeration repair. Here is what you can expect when you choose FridgeRepair.pro.

Flat-Rate Service Call

Every repair begins with a professional on-site diagnostic visit for $149. Our technician will identify the exact cause and provide a firm quote before any work starts.

  • Fee Credited: If you proceed with the repair, your $149 service call fee is credited toward the total cost of the job.
  • No Hidden Fees: The price we quote after diagnosis is the price you pay. No surprises.
  • Honest Assessment: If a repair isn't cost-effective due to parts availability or unit age, we'll tell you upfront.
  • Professional Quote: Total repair cost is repair complexity plus required OEM parts.

Service Warranty

We stand behind our work. Your repair is protected by our comprehensive service guarantee to give you peace of mind.

  • Labor Warranty: All repair work is covered for a specific period against defects in workmanship.
  • Parts Warranty: OEM parts come with their own manufacturer warranty, typically ranging from 90 days to 1 year.
  • Fast Follow-up: If the issue persists, we prioritize your return visit to resolve it immediately.

OEM Parts Only Policy

We never use aftermarket or "generic" parts that can compromise your appliance's performance or safety.

  • Perfect Fit: OEM parts are designed specifically for your model's engineering.
  • Long-Term Reliability: Genuine components last longer and prevent secondary failures.
  • Safety First: Original parts maintain the safety ratings and certifications of your appliance.

What to Expect

1
Arrival: Technician arrives within your 2-hour window and protects your flooring/surfaces.
2
Diagnosis: Full system inspection to identify the exact cause of the failure.
3
Quote: You receive a firm price for parts and labor. No work starts without approval.
4
Repair: Most jobs are completed in the same visit using stocked OEM parts.

Book a professional diagnostic visit in Greater Seattle

True Residential Ice maker Repair — FAQ

Do you use genuine True Residential OEM parts for all repairs?
Always. We source genuine True Residential OEM parts through authorized distributors. Aftermarket components are not used for True Residential repairs — they often fail to meet the tolerance specifications required for True Residential systems. Using non-OEM parts on a True Residential unit creates performance and safety risks we won't accept.
Can you service my True Residential ice maker after the manufacturer warranty has expired?
Yes. We are an independent out-of-warranty specialist — your repair options don't end when the manufacturer warranty expires. Most True Residential ice makers are first serviced by independent specialists after warranty expiration. Contact us when manufacturer coverage no longer applies.
My True Residential ice maker stopped producing ice completely. Where should I start?
The most common culprits are a clogged or expired water filter, a frozen water inlet valve, or a failed ice maker module. A stuck shutoff arm is the simplest possible cause and worth checking before anything else. If basic checks don't resolve it, a diagnostic visit will pinpoint the failed component.
The ice from my True Residential ice maker has an unusual taste or smell.
Off-tasting ice is usually a water quality issue rather than a mechanical failure. Replacing the water filter and running several ice-making cycles to flush the system resolves this in most cases. If the ice maker module itself has developed contamination, cleaning or replacement may be needed.
What are your service hours for Ice maker repair in Greater Seattle?
We're available 7 days a week, Monday through Sunday, 8:00 AM to 8:00 PM for Greater Seattle service calls. Book online or call to check current scheduling in your area.

Licensed & Trained. OEM Parts. Honest Pricing.

Transparent quote before we touch anything. No hidden fees. Mon – Sun: 8:00 AM – 8:00 PM.

Technician will confirm arrival time · Takes 30 seconds